Effective Date: July 29, 2026

This Privacy Policy explains how EFIE Properties collects, uses, protects, and manages information submitted through our website, property inquiry forms, phone calls, email communications, and text messaging program.

By using our website or submitting information to EFIE Properties, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

EFIE Properties may collect the following types of information:

Personal Information

• Full name

• Phone number

• Email address

• Mailing address

• Property address

• Property ownership information

• Property condition

• Selling timeline

• Preferred contact method and contact time

• Information you voluntarily provide through forms, phone calls, emails, or text messages

Property Information

We may collect information related to a property, including:

• Property type

• Occupancy status

• Repair needs

• Tenant status

• Mortgage or lien information voluntarily provided by you

• Reason for considering a sale

• Other information relevant to evaluating the property or responding to your inquiry

Website and Device Information

When you visit our website, we may automatically collect limited technical information, such as:

• Internet Protocol address

• Browser type

• Device type

• Operating system

• Pages viewed

• Date and time of visits

• Referring website or marketing source

• General website interaction and usage information

2. How We Use Your Information

EFIE Properties may use the information collected to:

• Respond to property inquiries

• Review property information

• Discuss possible selling options

• Contact you regarding your inquiry

• Schedule phone calls, appointments, or property visits

• Prepare or discuss a potential property offer

• Provide requested follow-up

• Maintain business and compliance records

• Improve our website, forms, and customer experience

• Measure the effectiveness of our advertising and marketing efforts

• Protect against fraud, unauthorized activity, or misuse of our website

• Comply with applicable legal and regulatory obligations

We will use your information only for legitimate business purposes related to EFIE Properties and the services or communications you request.

3. SMS Opt-In and Text Messaging

Users may voluntarily opt in to receive recurring text messages from EFIE Properties by entering a mobile phone number and selecting the separate, optional SMS consent checkbox on our website.

Text messages may include:

• Responses to property inquiries

• Follow-up regarding a potential property sale

• Requests for additional property information

• Appointment or call scheduling

• Updates related to an ongoing conversation with EFIE Properties

SMS consent is voluntary, separate from acceptance of our Terms & Conditions, and is not required to submit a general website inquiry or purchase any goods or services.

Message frequency varies. Message and data rates may apply.

Reply STOP to unsubscribe or HELP for assistance.

4. No Sharing of SMS Opt-In Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be sold, rented, transferred, or shared with any third parties or affiliates for marketing or promotional purposes.

Information may be provided only to vendors and service providers that support the operation and delivery of the EFIE Properties text messaging program, such as messaging platforms, telecommunications carriers, and customer-support providers, and only to the extent necessary to provide those services.

All other categories of information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent.

This is the most important section for your A2P review. Twilio and HighLevel specifically require a clear statement that mobile numbers and messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes.

5. Cookies and Tracking Technologies

EFIE Properties may use cookies and similar tracking technologies to operate and improve our website.

Cookies are small data files placed on your browser or device. They may be used to:

• Remember website preferences

• Understand how visitors use the website

• Measure website traffic and performance

• Identify the source of website visits

• Improve website functionality

• Evaluate the effectiveness of advertising campaigns

We may use analytics or advertising tools provided by third-party service providers. These tools may collect limited technical and usage information through cookies or similar technologies.

You may adjust your browser settings to block or delete cookies. Blocking cookies may affect the functionality of certain parts of the website.

6. How We Share Information

We do not sell or rent your personal information.

We may disclose limited information to trusted service providers that assist us with legitimate business operations, including:

• Website hosting

• Customer relationship management

• Email and communication services

• Property research and evaluation

• Title and closing services

• Legal, accounting, and compliance services

• Data storage and security

• Website analytics

These providers may use information only as needed to perform services on our behalf.

We may also disclose information:

• When required by law, subpoena, court order, or governmental request

• To protect the rights, property, or safety of EFIE Properties or others

• To investigate fraud, misuse, or unlawful activity

• In connection with a potential business merger, acquisition, restructuring, or sale, subject to applicable law

These categories do not include SMS opt-in data or text messaging consent, which will not be shared with third parties or affiliates for marketing or promotional purposes.

HighLevel specifically recommends including this carveout wherever a policy discusses information sharing.

7. Data Security

EFIE Properties uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from:

• Unauthorized access

• Improper disclosure

• Loss

• Misuse

• Alteration

• Destruction

These measures may include restricted account access, password protection, secure software platforms, and reasonable internal information-handling practices.

However, no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security.

8. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Respond to your inquiry

• Maintain an ongoing business relationship

• Complete a property transaction

• Meet legal, accounting, tax, or compliance requirements

• Resolve disputes

• Enforce agreements

• Maintain suppression or opt-out records

We may retain limited records of SMS opt-outs to ensure that future messaging requests are honored.

9. Your Rights and Choices

Depending on applicable law, you may request that EFIE Properties:

• Provide information about the personal data we maintain about you

• Correct inaccurate or incomplete information

• Delete certain personal information

• Stop certain marketing communications

• Update your contact preferences

To make a privacy-related request, contact us using the information below.

We may need to verify your identity before completing certain requests.

Email Communications

You may unsubscribe from marketing emails by using the unsubscribe link included in the email.

Text Messages

You may opt out of text messages at any time by replying STOP.

After you reply STOP, you may receive one final confirmation message. No further messages will be sent unless you opt in again.

10. Children’s Privacy

The EFIE Properties website and services are intended for adults aged 18 and older.

We do not knowingly collect personal information from children under 18. If we learn that information was collected from a child under 18, we will take reasonable steps to delete it.

11. External Links

Our website may contain links to websites operated by other organizations.

EFIE Properties is not responsible for the privacy practices, security, or content of third-party websites. You should review the privacy policies of any external website you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When changes are made, we will revise the Effective Date shown at the top of the page. The current version will remain publicly available on this webpage.

13. Contact Us

If you have questions about this Privacy Policy, our data practices, or your privacy rights, contact:

EFIE Properties
Phone: 240-813-0555
Email: info@efieproperties.com
Mailing Address: 111 Washington Grove Ln Unit 634

Washington Grove, MD 20880